As we wrap up our series on the gig economy, let’s dive into the experiences of the workers themselves—the real heartbeat of this evolving job scene.
We’re looking at insights from NITI Aayog and the International Labour Organisation to unpack the highs and lows, long-term job ideas, social vibes, and the hopeful future of gig work.
For instance, a NITI Aayog report reveals that over 70% of gig workers in India have seen their income rise since joining the gig economy. During the COVID-19 pandemic, gig workers became crucial, handling deliveries and freelance gigs when many traditional jobs vanished. From tech freelancers to online tutors, these workers stepped up in a big way.
1. Flexibility and Autonomy: Gig work is celebrated for its flexibility. Workers can pick their hours and projects, which is perfect for students, parents, or anyone looking to earn extra income. One gig worker, Ravi Sharma, says, “I love being able to choose when I work. It lets me spend more time with my family while still earning.”
2. Increased Opportunities:The gig economy has opened doors for millions who might struggle with traditional employment. Platforms like Ola and Zomato have not only created jobs but also brought formal recognition to these roles. As of 2020, India had 7.7 million gig workers, with expectations to rise to 23.5 million by 2029-30.
3. Skill Development: Gig work often requires quick adaptation and learning new skills. Whether it’s mastering digital tools or improving customer service, workers gain valuable experience. Aswin Girish, a freelancer in digital marketing, shares, “I’ve picked up so many new skills through my gig work. It’s helped me grow professionally and personally.”
1. Lack of Job Security: Gig workers face significant job insecurity. No stable income or job security can be stressful, especially during economic downturns. “The uncertainty is tough,” says Devika, a part-time tutor. “You never know when the next job will come in, and it can be nerve-wracking.”
2. Absence of Benefits: Traditional benefits like health insurance, retirement plans, and paid leave are often missing. Reports highlight the need for extending social security measures to gig workers. “I don’t have health insurance or a retirement plan,” admits Nikhil, a food delivery rider. “It’s a big concern for me and my family.”
3. Workplace Rights and Protections: The regulatory framework in India is still catching up with the gig economy’s rapid growth. Ensuring fair wages and safe working conditions are crucial. “There are times when I feel like there should be better protection in place,” notes Karthik, a freelance content creator.
The perception of gig work is shifting. While it’s often seen as a temporary or part-time solution, there’s growing recognition of it as a viable long-term career option. About 22% of gig jobs in India are high-skilled, indicating a move towards more specialised roles.
“Even though my gig job pays well, it’s hard to convince my family that it’s a stable career,” says Aami, a freelance graphic designer.
In India, changing the mindset of the elder generation is particularly challenging. Even when gig roles offer competitive pay, they are often perceived as less stable compared to lower-paying traditional jobs. This perception extends to personal aspects like marriage prospects, where a gig worker’s value is often seen as lower than someone in a stable, albeit less lucrative, position.
Additionally, traditional markers of status such as going to a physical office or having a flashy ID card often confer more reputation than gig work. The credibility and legitimacy of gig roles can be questioned more than those associated with conventional positions, further complicating the perception issue. Promoting awareness and respect for gig roles is essential to changing these outdated perceptions and recognising the true value of gig work.
There are promising initiatives aimed at improving gig workers’ lives. Adding social security benefits, giving workers a voice, and establishing fair rules are all positive steps. The gig economy holds potential for driving innovation, boosting entrepreneurship, and inclusive growth.
With collaboration from startups, government, international organisations, and private players the gig economy can thrive and support the people behind it.
So, while the gig economy is shaking up the work world, its flexibility and potential for innovation make it an exciting field. In a country like India, where traditional job creation is challenging, gig work provides a chance for people to excel in what they’re good at, offering a significant win for everyone.